Termos do serviço

Terms of Service — D'4vila

Welcome to D'4vila. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

These terms are intended to comply with applicable consumer protection laws within the European Union.

1. General Information

This website is operated by D'4vila. Throughout the site, the terms “we”, “us”, and “our” refer to D'4vila.

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.

2. Products & Availability

We make every effort to display product descriptions, images, prices, and availability accurately.

However:

  • colors may vary depending on screen settings

  • availability may change without notice

  • occasional errors may occur

We reserve the right to modify or discontinue products at any time.

3. Prices & Payments

All prices displayed on the website are shown in the applicable currency and may include VAT where required by law.

Accepted payment methods are displayed during checkout.

Orders will only be processed after full payment has been successfully received.

4. Order Acceptance

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of the order. D'4vila reserves the right to refuse or cancel orders in cases including:

  • suspected fraud

  • incorrect pricing

  • product unavailability

  • violation of these Terms

If payment has already been made for a canceled order, a full refund will be issued.

5. Shipping & Delivery

We aim to deliver orders within the estimated delivery times stated in our Shipping Policy.

Delivery times are estimates only and may vary due to courier delays, customs procedures, weather conditions, or other circumstances beyond our control.

Risk of loss or damage transfers to the customer upon delivery.

6. Right of Withdrawal (EU Consumers)

If you are a consumer residing in the European Union, you have the legal right to withdraw from your purchase within 14 days without providing a reason, in accordance with the EU Consumer Rights Directive.

The withdrawal period expires 14 days after you or a third party designated by you receives the goods.

To exercise this right, you must notify us by email before the withdrawal period expires.

Returned products must comply with the conditions described in our Refund & Withdrawal Policy.

7. Refunds & Returns

Refunds and returns are governed by our Refund & Withdrawal Policy.

Approved refunds will be issued using the original payment method within a reasonable timeframe after inspection of the returned items.

8. Intellectual Property

All content on this website, including logos, designs, text, graphics, images, and branding, is the property of D'4vila and may not be copied, reproduced, or used without prior written permission.

9. Prohibited Use

You agree not to:

  • use the website for unlawful purposes

  • interfere with website security

  • attempt unauthorized access to systems

  • distribute malicious software

  • misuse or copy website content

10. Limitation of Liability

To the maximum extent permitted by law, D'4vila shall not be liable for:

  • indirect or incidental damages

  • loss of profits or data

  • delivery delays beyond our control

  • technical interruptions or website errors

Nothing in these Terms excludes rights granted to consumers under applicable European consumer protection laws.

11. Privacy

Personal information submitted through the website is handled according to our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the European Union and the country in which the business is established.

Consumers residing in the EU retain any mandatory rights granted under the laws of their country of residence.

13. Contact Information

For questions regarding these Terms of Service, contact:

D'4vila
Email: contact@d4vlla.com